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Author: Kristi Barrientos
Emotional Intelligence in Customer Service : The Key Differentiator
Navigating the Intersection of Mental Health and Cybersecurity
From Call- Centre Rep to Managing Director Before Turning 30
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Women in African Tech: Breaking Gender Barriers in Cybersecurity
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Better Decisions, greater revenue, more resilience : why EDI is good for your business
CCI Cape Town, Winner in Three Categories
CCI South Africa, at the recent Cape BPO Awards, achieved remarkable recognition. We proudly secured two individual awards: Top BPO Workforce Planning Professional and Top BPO Collections Professional, along with a distinguished company award: Top Offshore Campaign. This victory celebrates our team’s dedication and solidifies our standing in the BPO industry.
CCI Kenya, Tatu City: An Award-Winning Infrastructure Project
Tatu City, home to CCI Kenya, garnered four prestigious awards at the recent African Property Awards, solidifying its status as a trailblazer in the realm of contact centres, setting a gold standard in the BPO industry. Our Tatu City site, powered by 96% renewable energy, perfectly aligns with our ESG (Environmental, Social, and Governance) objectives.
CCI Global Secures Second Consecutive Recognition on the Esteemed Everest Peak Matrix, Affirming its Leadership in the BPO Industry in Africa
UAE, September 12th – CCI Global, a prominent player in the Business Process Outsourcing (BPO) industry, is delighted to announce its second consecutive recognition on the esteemed Everest Peak Matrix, reaffirming its leadership in the African BPO sector.
Africa stands as a thriving hub for the BPO industry, and CCI Global continue to be the frontrunner in this landscape. With a dedicated focus on the continent, CCI Global has solidified its position as a leading BPO service provider, delivering exceptional solutions to clients across diverse industries on a global scale.
