September 14, 2023

CCI Global Secures Second Consecutive Recognition on the Esteemed Everest Peak Matrix, Affirming its Leadership in the BPO Industry in Africa

The company’s continued growth and success can be attributed to its commitment to tailor-made, cost-effective BPO solutions that address the evolving needs of the industry. This client-centric approach has not only boosted their global client base but also established outsourcing as an indispensable strategy for enterprises looking to unlock significant value. 
Over the past year, CCI Global has exhibited remarkable growth and resilience, earning aspirant status for the EMEA (Europe, Middle East, and Africa) and Americas markets within the Everest Peak Matrix. 

Martin Roe, CEO of CCI Global, commented on this achievement, stating, “We are tremendously honoured to secure a place on the Everest Peak Matrix for the second consecutive year. This accomplishment is a testament to the unwavering dedication of our entire team in delivering innovative BPO solutions. We are enthusiastic about the future of the BPO industry and remain dedicated to fueling its growth.” 

CCI Global’s vision is to become the largest and most respected outsourcer in Africa, offering world-class solutions that generate value for clients and their customers. Their mission is to continue pioneering in emerging markets across Africa by investing in talent and uplifting the communities in which they operate, with a particular focus on developing young professionals for careers in the BPO industry. 


The CCI group of companies is one of the top providers of customer management services in Africa, supporting domestic and international clients. Headquartered in the UAE, the group of companies across the African continent servicing brands from the United Kingdom, United States, Australia, New Zealand, South Africa,Kenya, and others. 

Yasmeen Al Mahal
Head of Global Communications
[email protected]