CCI Global Expands European Operations at Platform94, Galway

Galway, Ireland – Just six months after opening its first European base at Platform94 in Galway, global customer engagement leader CCI Global has today announced a major expansion, moving from a 3-desk startup space into a 30-person office unit. The new office space will provide the capacity needed to support CCI’s ambitious growth plans in the region, with room to scale their team steadily over the coming months.

CCI Global operates across key African markets including Kenya, Ghana, Rwanda, Ethiopia, Egypt and South Africa, with Botswana launching soon. With over 15,000 employees across 15 sites on the continent, the company’s expansion into Galway marks a strategic step in building distributed global tech hubs. Galway’s vibrant talent pool, innovation-driven culture, and strong connectivity make it an ideal European base to complement CCI’s growing African operations.

The expansion was officially announced at a private event today at Platform94, with speakers including Mervyn Pretorius, Group CTO and CCI Ireland Lead and Marie Donnellan, CEO of Platform94. The event was also attended by IDA Ireland.

Martin Roe, Group CEO of CCI Global commented:

“This strategic move has been thoughtfully planned and is a key step in our global growth. We chose Ireland as the home of our IT Hub because of its strong reputation for tech talent and the incredible support from the government and local ecosystem. We’re excited to be expanding into a larger space in Galway, strengthening our IT capabilities, and creating more high-quality jobs here in Ireland.”

Mervyn Pretorius, Group CTO and Ireland Lead, added: “Establishing our European base at Platform94 is a strategic move for CCI as we continue to grow our global delivery capability. The team here is already contributing to key areas of our technology and client support operations, and this expansion positions us to deliver even more value to our partners worldwide.”

Marie Donnellan, CEO of Platform94, welcomed the news:

“The speed of CCI’s growth speaks not only to the strength of the local ecosystem for ambitious global tech businesses, but also to the calibre of the team they’ve built here in Galway. We’re proud to support them on this journey and excited to see what’s next as they scale their European presence from their base here at Platform94.”

Denis Curran, Head of Emerging Business at IDA Ireland said:

“CCI Global’s expansion in Galway is a strong endorsement of Ireland’s position as a strategic location for ambitious, growth-focused companies. Our pro-business environment, combined with access to skilled talent and a supportive innovation ecosystem, continues to attract firms from across the globe”

This expansion marks a significant milestone for CCI Global. Galway’s rich talent base and dynamic innovation ecosystem have positioned it as a cornerstone of CCI’s global growth strategy.