November 22, 2022

CCI Is Now A Member Of The DSAA (Digital Skills Accelerator Africa E.V.)

CCI is the latest business to join DSAA’s initiative to drive employment in Africa and create sustainable value across the continent. As CCI continues expansion of its operations into Rwanda & Ghana, the business will bring with it a robust understanding of the African BPO Sector and work alongside DSAA and its network of Digital Leaders to facilitate socio-economic impact in these markets and create jobs within the BPO & IT sectors. Rwanda & Ghana have garnered growing investment interest, with Rwanda fast developing into a future digital Hub for Africa. With the DSAA membership, CCI will be able to provide rapid scalability and increased capability for our clients.

“We are immensely proud to join DSAA and to be contributing to sustainable efforts that will bring long term socio-economic value to Rwanda & Ghana. Our Impact Sourcing model and capabilities have not only allowed us to recruit and train untapped potential within South Africa –  creating a workforce that truly makes CCI a force to reckon with – it has also positively impacted the lives of over 150,000 people. It’s a source of pride that we aim to replicate in other African markets.” – Humphrey Davis, Chief Revenue Officer, CCI Global

CCI is an established business with over 15 years of experience serving clients in the USA, UK, Australia and Africa, they are the largest outsourcer in Africa with our largest operational sites in South Africa, followed by Kenya. CCI offers world class customer experience solutions that derive true value for clients and their customers.

The Digital Skills Accelerator Africa (DSAA e.V.) is an independent organisation supported by the Special Initiative on Training and Job Creation of the German Federal Ministry for Economic Corporation and Development (BMZ). Founded in late 2019, the DSAA has since tripled its members being an association of digital leaders with projects in Ghana, Morocco, Rwanda, Egypt, Ivory Coast and Senegal.

“DSAA is an association of organisations which aims at the development of training programmes in order to support digital job creation. It can also be considered as a platform that provides us with a network of digital sourcing opportunities in Africa”
– Martin Hecker, Founding Member